Good morning :) Please fill out the complaint form available at www.reklamacje.mebline.pl. We will contact the manufacturer and inform you about the possibility of processing such a paid complaint.

Good morning. Yes, 3 large pillows are included, small decorative pillows are not included.

Good day. It is not possible to order a bed with assembly.

Good day. There is no possibility of structural changes. The ladder can be placed on the right / left side and this is the only possibility of maneuvering the ladder.

Good day. Delivery time up to 20 business days.

Good day. Current lead time is up to 20 business days.

Good day. The lower bed is finished with foam only.

Good day. The upper bed dimensions are 90x200cm. The lower part is a sofa made of foam. The bed dimensions are only as in the picture.

Good day. Yes, the ladder can be placed on any side.

Good day. Bed in 3 packages. Package weight: 1 - 26kg (95.5x44x14cm), 2 - 13kg (206x23x8cm), 3 - 65kg (203x80x60cm). Smart delivery 199zł.

Good day. There is no way to place the ladder on the side. The ladder is removable, so you can move it to the side at any time.

Good day. The sofa is suitable for everyday use, it is very comfortable.

Good day. When unfolded, the sofa measures 140x200 cm.

Hello everyone :) There is no possibility of making a soffit.

Hello. Currently it is not possible to order this model to Lithuania.

Good morning :) There is nothing stopping you from using the bottom bed for everyday sleeping :)

Good morning :) The bed is made of wood + material for the lower bed deck.

Good morning :) The strength of this bed is up to 100kg for each sleeping deck.

Good day :) Current waiting time 5-9 weeks. We always try to deliver as quickly as possible.